FAQ

If you’re a Landlord or a prospective tenant, you no doubt have some questions about the rental process. Read along for answers to many of these important questions.

Owners

Can I reach RentCore after hours?

Absolutely! We are on hand 24/7 to deal with emergency issues that may arise.

How much is a security deposit for a tenant?

Under law, we cannot ask for more than one month’s rent to act as a security deposit.

When can you start advertising my property?

In order to answer this question, we would need to schedule a consultation. Contact us today to set one up!

What kinds of properties do you manage?

RentCore handles everything from traditional houses, to apartments and condos, as well as townhouses and commercial real estate.

Tenants

How old must I be to rent a property?

You must be over 18 years of age to enter into a rental contract.

Will you return my security deposit?

Yes, your deposit will be refunded on the last day of tenancy, after the keys have been returned. The prepaid last month deposit collected for the rent will be allocated to your last month’s rent.

How do I pay my rent per month?

RentCore accepts multiple methods of payment, including EMT, postdated cheques, or through our online RentCore Resident Portal.

Can I have pets?

Yes, pets are allowed.

Referral Partners

Why should I work with a property management company?

Realtors rely on customer satisfaction and a strong reputation when doing business. Referring your clients to a professional property management company can go a long way towards boosting both.

Why should I choose RentCore?

Choosing RentCore as your property management company means having a dedicated team with 20+ years of experience and prompt client support behind you at all times. Your reputation affects our reputation, and we aim to keep both as high as possible.

Do I need to take care of the paperwork, or will RentCore handle it?

We here at RentCore strive to take the hassle out of property management, which means we’ll gladly take care of the paperwork for you, while doing our due diligence to make sure everything is in order.